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Privacy Policy

Step Zero is an initiative of CUI – Count Us In Ltd, a charity that brings together people and organisations taking high impact steps to address climate change. We have partnered with Futerra Solutions Union, Pinterest, Project Drawdown, Rare, Re:wild, TikTok, Unilever to form the Step Zero Coalition. 

This notice sets out how CUI collects and uses your personal information in relation to Step Zero. 

The Step Zero library

When you contact us by email using the contact link on stepzero.earth we will collect your name, organisation, email address and your message.  

We will use the contact details you provide to manage your interest in joining Step Zero as a creator or coalition partner, which will involve responding to your message.

We will keep your messages and our responses for no longer than one year. 

When you complete the Mailchimp form on stepzero.earth, what we collect will depend on the details you choose to provide. We may collect your name, organisation, email address, telephone number and social media handles. 

If you sign up to receive updates from us (including invites to training sessions or webinars, general updates on the Step Zero platform and other offerings to creators) to your email address will be used for the purpose of sending you the updates. You can unsubscribe from any emails or newsletter at any time by clicking the ‘unsubscribe’ link in the email or by contacting us at [email protected].

Cookies and analytics

The Step Zero website uses cookies. You can find full details of how we use cookies in our cookie policy

‍Information sharing 

We will only share your personal information in the following circumstances.  

Service providers 

We use a variety of service providers to help run our business. We have agreements with all providers that contain obligations on the other organisation to safeguard your information and to only use your information to provide their service.    

Legal requirement 

We will disclose your personal information if we, in good faith, believe that we are required to do so by law, regulation or the order of court or other legitimate government body. 

If we sell our assets 

In some circumstances, we will have to share personal information with any person or legal entity to whom we sell or transfer (or initiate discussions with to sell or transfer) our business or any part of it, or any of our rights or obligations under any agreement we have with you.  

Your rights and choices 

You have several different rights with regard to your personal information. Some rights only apply in certain circumstances or to certain information. There are also exemptions from some rights in some circumstances. If you want to make a rights request, please contact: [email protected]

Access 

You are entitled to know what personal information we hold about you and to receive a copy of it. 

Correction 

You are entitled to correct personal information we hold about you that is inaccurate. 

You will need to provide us with evidence of the correct information.  

Deletion 

In certain circumstances you are entitled to ask us to delete the personal information we hold about you. 

We will not be able to delete certain information, such as where we are legally obliged to keep it or where we need to keep it for legitimate business reasons such as accounts and records.  

Objection  

In certain circumstances you are entitled to object to us processing your personal information. 

If you want to object to marketing please use the unsubscribe link in emails, or contact us to opt out of phone and postal marketing. To make sure we respect your request we have to keep your contact details on a suppression list. 

Restriction 

In certain circumstances you are entitled to ask us to restrict our processing of your personal information. 

You can ask us to do this if: 

  • you dispute the accuracy of your personal information;  
  • our processing is unlawful but you prefer restriction to deletion;   
  • we no longer need the information but you need it for legal reasons; or  
  • you have objected to our processing and we are still dealing with this objection. 

Portability 

In certain circumstances you are entitled to receive the personal information you have provided us in a structured, commonly used and machine-readable format. 

How to complain  

Please contact [email protected] first to resolve any query or concern you have about our use of your personal information. 

You also have the right to complain to the data protection regulator. The UK regulator is the Information Commissioner’s Office. You can contact them here:  https://ico.org.uk/global/contact-us/ or phone: 0303 123 1113.   

Security and data location 

We aim to take all reasonable steps to protect your personal information. 

Our service providers are based in different locations, some of which could be outside the UK. If those countries are in the European Union, Switzerland, Iceland, Liechtenstein and Norway, or countries with an EU adequacy decision, there are equivalent laws on handling personal information and so your information is protected in the same way as it is in the UK.  

We make sure that any transfer is protected by an appropriate legal safeguard, which in some cases will be standard contractual clauses. 

GDPR lawful bases 

UK data protection law requires us to have a lawful basis for our personal information collection and use, and there are several lawful bases available. 

Where we act as a data controller, we use the following lawful bases.

Lawful basis Examples of when we use it 
Consent To contact you in circumstances you have given us consent to, for example to receive our updates.
Legal obligation We have certain legal obligations to carry out certain activities, such as to respond to rights requests and to keep certain data for a specified time.  

Contact details

Registered office: First Floor, 10 Queen Street Place, London, United Kingdom, EC4R 1BE 

Email:[email protected]

CUI – Count Us Ltd In is incorporated in England and Wales under company number 13199784 and is a charity registered in England and Wales under charity number 1195686. 

Website terms and conditions

The Step Zero Creator library contains links to third party websites and resources not owned or controlled by CUI. CUI shall have no liability for the use of such resources which may be subject to the third parties own terms and conditions of use. Such third parties may be located outside of the UK or the EU.

The CUI and Step Zero logos, other partner logos and the graphic assets and other resources that we have put up on this website may also be protected by copyright. You should not copy, reproduce, modify or use them without us first giving you permission to do so.